Order Information
Track an order, update your shipping address, manage your subscription, or start a return. Get clear answers on delivery timelines, payment methods, and what to do if something arrives damaged or missing.
When will I get my refund?
Once your return has been received/processed, you will be notified via email when the refund has been issued. Refunds are typically processed within 3-4 business days once we receive your request.
How long does delivery take?
Delivery times can vary based on your location and the time of year. • Standard Delivery: Usually arrives within 4 to 7 business days.
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
What’s your return policy?
We offer a 60-day money-back guarantee—no questions asked. If you’re not satisfied for any reason, we’re happy to issue a full refund. There’s no need to return the product in most cases. Supplements are not eligible for return, but they’re still cov
Do you offer refunds or exchanges?
We offer a 60-day refund policy and a 90-day return window, so you can shop with confidence. Refunds are available within 60 days—even if the product has been opened—if you weren’t satisfied for any reason. No questions asked. Returns are accepted.
How do I apply promo/discount codes?
To apply a promo or discount code:• Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order.• Only one code can be used per order.If you’re having trouble entering y
What do I do if my item(s) arrives damaged?
We’re sorry your item(s) have damage! Some items break during shipment. We’ll do our best to help.Please email our team with an image of your damaged item for further assistance.While we may not be able to guarantee your exact order is replaced due t
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will leave the package in a safe location.Be sure to check around your home and with neighbors/building management who may have collected the package for you.Also, please double-check the shippi
What do I do if I receive the wrong item in my order?
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance.Include a photo of the item received and the name of the missing item(s). Please double-check the package for